Who's Behind TalkTinker?

Last updated: 28 April 2026.

This Privacy Policy applies to TalkTinker.com and the TalkTinker mobile app for iOS and Android.

We aim to collect as little personal data as possible, while still providing a reliable service.

What we collect

• Account data: your name, email address, and basic account/subscription information.
• User-generated content: activities, folders, and names you give your materials. Stored against your account so you can return to them later.
• Usage data: how you use TalkTinker (e.g. feature usage, clicks, errors). This helps us improve the product.
• Technical data: device/browser details and approximate location (derived from IP) as part of standard web/app requests and analytics.
• Camera (mobile app only): the TalkTinker mobile app uses the camera to scan QR codes for joining live sessions. Camera images are processed on-device and never transmitted or stored.
• Microphone: TalkTinker uses the microphone in the volume meter and similar voice activities to read sound levels in real time. Audio is processed locally on your device and is never recorded, transmitted, or stored.

How we use your data

• To provide the service (login, subscriptions, saving your work).
• To keep TalkTinker secure and prevent abuse.
• To understand what’s working and what needs improvement (using privacy-friendly, EU-hosted analytics).

Legal basis (GDPR)

• Contract: to provide the service you have signed up for.
• Legitimate interests: to keep the service secure and to improve it.
• Consent: where applicable, for optional analytics. You may withdraw your consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

Cookies and tracking

We use the following types of cookies and similar technologies:

• Essential cookies: required to keep you signed in and to maintain your session. These are strictly necessary for TalkTinker to function.
• Preference cookies: used to remember your language/locale and a few UI choices (e.g. grid view, style filter).
• Analytics: we use PostHog (EU-hosted, routed through our own subdomain) for privacy-friendly product analytics. PostHog helps us understand which features are used and where the product can be improved. It does not perform cross-site tracking.

We do not use third-party advertising cookies or cross-site tracking technologies, and we do not sell or share your data with advertising networks.

Sharing / processors (we don’t sell your data)

We do not sell your personal information. We use trusted service providers (“processors”) to run TalkTinker:

• PostHog (EU instance): product analytics - usage events and feature interactions, associated with your account when you are signed in.
• Paddle: payment processing and subscription management for web purchases only (Merchant of Record). Paddle is not used in the mobile app.
• Cloudflare (Durable Objects): realtime messaging for live sessions. When you host a live session, activity state (e.g. bingo marks, memory moves) is routed through Cloudflare to participants. Participants join with only a 6-digit PIN and no personal data is collected from them.
• Hosting/infrastructure providers needed to operate the service.

These providers process data on our behalf and only for the purposes described above.

Your rights (GDPR)

You can request access, correction, or deletion of your personal data. You can delete your account from your dashboard on the web, or in the TalkTinker mobile app under Settings → Delete account. When you delete your account, your user-generated content (activities, folders) is deleted with it. You can also ask us to stop processing your analytics/usage data.

Retention

• Inactive accounts without an active subscription are automatically deleted after 2 years of inactivity.
• Analytics events are retained for up to 24 months from the date of collection.
• User-generated content (activities, folders) is retained for as long as your account is active and deleted when you delete your account.

Where data is stored

We aim to store data within the EU and use EU-friendly providers where possible. PostHog analytics are processed on the EU instance. Some processors may handle data outside the EU with appropriate safeguards (e.g. standard contractual clauses).

Children’s privacy

TalkTinker is intended for adult professionals, educators, and parents. The app is not directed at children under 13, and we do not knowingly collect personal data directly from children. Materials generated with TalkTinker may be used with children, but joining a live session (e.g. via PIN) does not require a child to create an account or provide personal information.

Changes to this policy

We may update this policy from time to time. Material changes will be announced in-app or by email before taking effect.

Contact

If you have questions about privacy, contact us at [email protected].

Plain-English summary: use TalkTinker to create materials for therapy and education. Don’t share accounts, don’t redistribute our image library, and don’t misuse the service.

1) Using TalkTinker

By using TalkTinker you agree to these Terms. If you don’t agree, please don’t use the service.

2) Your account and security

• TalkTinker uses passwordless login links/codes. Keep access to your email secure.
• You may not share your account with others or resell access to TalkTinker.

3) What you are allowed to do with the images and materials

If you have an active subscription or lifetime access, you may:

• create worksheets, flashcards, activities and PDFs using TalkTinker, and
• share/print those generated materials with your own clients, students, or classes.

4) How we may use your activity layouts

We may save a copy of your activity selections - the choice and ordering of images, plus layout settings - to use as inspiration for our shared catalog templates. We do not reuse the names you give your activities, your custom text overrides, or any private notes; just the layout itself.

5) What you are not allowed to do

You may not:

• redistribute, publish, or resell the raw images (or provide a “download pack” of our images),
• use automated tools (scrapers/bots) to download content in bulk,
• remove watermarks or bypass technical restrictions,
• reverse engineer or attempt to extract the image library or source assets,
• use TalkTinker to build or power a competing image bank/library.

If you want to use images commercially outside of therapy/education practice (e.g. in a product or service you sell), contact us for a separate license.

6) Professional responsibility and sensitive information

TalkTinker is a tool for creating practice materials. You are responsible for how you use the materials in your work. Please do not upload or include confidential or patient-identifying information in names, notes, or shared materials unless you have a lawful basis and consent where required.

7) Availability, changes, and “as-is”

We work hard to keep TalkTinker available, but we can’t guarantee uninterrupted service. The service is provided “as is” and may change over time.

8) Suspension and termination

We may suspend or terminate access if we reasonably believe you are violating these Terms or misusing the service. You can delete your account from your dashboard.

9) Liability

To the maximum extent allowed by law, TalkTinker is not liable for indirect or consequential damages. Our total liability is limited to the amount you paid for the service during the 12 months before the issue arose.

10) Governing law

These Terms are governed by the laws of Finland.

11) Contact

Questions? Email us at [email protected].

Payments made on the web are processed through Paddle.com, who acts as the Merchant of Record (MoR) for those transactions. This means Paddle.com is the legal entity responsible for selling our service to you, handling payment processing, tax compliance, and payment security. If you purchase TalkTinker through the mobile app, Apple (App Store) or Google (Google Play) acts as the Merchant of Record for that in-app purchase. For any questions about your purchase or subscription, please contact our support team at [email protected].

Our 14-day money-back guarantee applies to purchases made on TalkTinker.com, where Paddle is the Merchant of Record. If you're not completely satisfied with TalkTinker within 14 days of your web purchase, we'll gladly provide a full refund - no questions asked. Simply contact our support team at [email protected] to process your refund. For in-app purchases made through the TalkTinker mobile app, Apple (App Store) and Google (Google Play) are the Merchant of Record, and refunds are handled according to their standard refund policies - please request those refunds directly from the relevant store.